Privacy Policy

Effective date: January 1, 2006

This privacy policy discloses the privacy practices for Nelkin Designs, Inc. and our website: www.nelkindesigns.com. This privacy policy applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated.

What personal information do we collect from you?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect this information?

We collect this information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, or otherwise enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To quickly process your transactions.
  • To follow up with you after correspondence.

When placing an order on our site, we may collect your e-mail address and/or physical address and/or phone number in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.

If filling out any other form(s) on our site, we may collect your e-mail address in order to:

  • Send information, respond to inquiries, and/or other requests or questions

If you choose to join our newsletter e-mail list, we will use your e-mail address to send you a copy of the newsletter.

  • To unsubscribe from our newsletter, please follow the instructions provided at the bottom of each newsletter.

How do we protect your information?

We implement a variety of security measures when you place an order, enter, submit, or access your information, in order to maintain the safety of your personal information.

Your personal information is contained behind secured networks and is only accessible by a very limited number of persons who are directly involved with us (business owner or employee), have special access rights to such systems, and are required to keep the information confidential.

In addition, all information you transmit online is encrypted via Transport Layer Security (TLS), Secure Socket Layer (SSL), or similar technology in accordance with the latest Internet standards and the capabilities of the Web browser you are using at the time (note that old versions of browsers may be less secure or use outdated technology).

All financial transactions are processed through a gateway provider and are NOT STORED on our servers.

In the unlikely event that a data breach occurs within our systems, we will notify you via e-mail as soon as possible.

Cookies

Cookies are small files that a site or its service provider transfers to your computer through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We may use cookies to:

  • Help remember and process the items in your shopping cart.
  • Save your login session data to avoid the need for repeatedly providing your username and password.
  • Understand and save your preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers vary, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn off cookies in your browser it may affect some of the functionality of our site, including the ability to place orders.

Third-party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. The sole exception to this policy is made for processing any payment information if you choose to place an order with us, as described below.

When placing an order on our site, you may choose to pay directly with a credit card.  In this case we must send the credit card data (number, expiration date, and security code) to a 3rd party for secure authorization and processing. This information may also include your name and some address data such as Zip code, which helps protect you and us against fraud.  All this information falls under any privacy policy and terms of service which your credit card provider/bank may have in place, which is the same as when you use the card at any other vendor.

Alternatively, you may choose a payment method using a 3rd-party provider, such as PayPal. In this case, during the order process we must transmit relevant order information to this 3rd party, such as total order amount and possibly the individual line items in your order. At this point any 3rd party's privacy policy and terms will be in effect, which are beyond our control.

Please note that we do NOT store any sensitive financial data (such as credit card number) on our systems.

Viewing, modifying, or removing your personal information

You can view or make changes to your personal information which we have collected by logging in to your account or contacting us directly.  To close your account entirely, please contact us.  Please note that we may be required to retain some information about any financial transactions with you in order to comply with USA or New York State record keeping laws for tax purposes.

Children Online Privacy Protection

We do not specifically market to children under the age of 13 years old.

Notification of Changes

Any material changes to this privacy policy will be communicated to you via e-mail (if we have this information) and posted to this site.

Contacting Us

If you have questions regarding this Privacy Policy, please Contact Us.